If your Ring camera isn’t recording, the issue may stem from insufficient power, weak Wi-Fi, outdated firmware, or storage limits. Follow these guidelines to resolve the problem swiftly.
Introduction
At TechSiderPro, we specialize in troubleshooting smart home devices, including Ring cameras. If your Ring camera stops recording, don’t worry—we’ve compiled a list of potential causes and practical solutions to get it working again.
1. Insufficient Power Supply
A stable power source is crucial for Ring cameras. If it’s not recording, the power supply might be to blame.
How to fix:
- Check the power outlet connection.
- For battery-powered cameras, ensure the battery is fully charged.
- If using solar panels, make sure they are positioned for optimal sunlight exposure.
- Upgrade to a stronger transformer or dedicated power supply if needed.
Pro Tip: Voltage requirements for Ring devices vary by model, so ensure you have the appropriate power source for your camera.
2. Weak Wi-Fi Signal
Ring cameras rely on Wi-Fi for recording and transmitting footage. A weak signal can cause disruptions in recording.
How to fix:
- Move your router closer to the camera.
- Install a Wi-Fi extender if your home layout causes signal interference.
- Reduce the number of devices on your network or upgrade to a higher-speed internet plan.
Bonus: Use the Ring app’s Device Health tool to monitor Wi-Fi strength and connectivity issues.
3. Outdated Firmware or App Version
An outdated app or firmware can impact your camera’s performance, leading to missed recordings.
How to fix:
- Open the Ring app and check for firmware updates in the settings.
- Make sure you’re using the latest version of the Ring app on your phone.
- Set up automatic updates to avoid this problem in the future.
4. Insufficient Storage Space
Ring’s cloud storage plan might be full, causing the camera to stop recording.
How to fix:
- Manually delete old recordings in the Ring app.
- Upgrade to a higher-tier Ring Protect plan for more storage.
- Enable auto-deletion of older footage to free up space automatically.
Conclusion
Experiencing issues with your Ring camera not recording is frustrating, but with the right steps, you can easily troubleshoot the problem. From power supply checks to boosting your Wi-Fi signal, you now have the tools to get your camera back up and running.
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